Dana IngberVice President, Claims AdvocateBirmingham, AL dana.ingber@cacgroup.com Dana Ingber is an experienced Claims Advocate and consultant with over 20 years of experience in the insurance industry. She has handled and consulted on claims procedures, account management, client advocacy, and dispute resolution. Dana has a proven track record of driving client satisfaction, improving processes, and delivering presentations to support sales and marketing initiatives. Her expertise spans across claims consulting, communication, program management, claims advocacy, client relations, and sales support.Currently, Dana serves as a Vice President and Claims Advocate at CAC Group (Brokers and Consultants) in Birmingham, AL, where she has been since October 2024. In her role, she has developed and implemented strategies for client program management, managed expectations, and acted as the primary consultant and advocate for the P&C program. Prior to her current role, Dana worked as a Claims Advocate with EPIC Brokers & Consultants, where she co-authored and refined the claims operations procedure manuals, facilitated bi-monthly roundtable meetings, and partnered with Principals on sales strategies.Dana has extensive experience from her tenure at York Risk Management, where she began her insurance career by adjusting claims and advanced to the role of National Account Executive. There, she served as the primary liaison between clients and internal claims departments, managed renewals, and supported marketing efforts.Dana holds a Bachelor of Arts in Communication Studies (Business Communication Management) and Psychology from the University of Alabama, Birmingham. She is proficient and experienced in using various TPA/Carrier/Claims programs for efficient data management, loss runs, specialized reports, and insurance-related tasks.Practice GroupsClaims Back to employee directory